UPDATED TERMS OF SERVICE

  1. Background

Kid Monitor Safety Services (“the Company”) provides student monitoring and notification services to schools. This agreement sets forth the terms under which the Company shall provide such services to [School Name] (“the School”).

  1. Purpose

The purpose of this Terms of Service Agreement (TSA) is to establish the obligations, responsibilities, and conditions governing the provision of Kid Monitor Safety Services to the School. This shall stand as conditions to continue service from September 2026

  1. Funding and Payment Terms
  • Tokens and Cards for service shall be bought from the company official store website (https://support.kidmonitor.com.ng/shop/). The School is free to purchase other accessories for the company or from the open market. The School is required to pay from the logistics for the delivery or make an office pick from any on the regional offices. Any payment made directly to any of the company accounts for the purchase of Cards of Tokens would be credited to the online wallet of the school to complete the purchase. Under no condition is any f our staff permitted to receive cash from the school
  • A recurrent fee per child per term shall be payable by the School. As stated in the invoice generated by the company. Any disputes regarding the invoice must be raised within seven (7) days of receipt. After this period, the invoice shall be deemed final.

After which the Invoice become final. After a final bill has been issued you can no longer remove (disable) any students from the service.  However you would be allowed to add new students after you have contacted to accounts team and your current invoice has been updated to reflect the new additions. Please note our service is charge TERMLY so all new Students would pay the full terms fee irrespective of when they were added.

All students who have left the school would have their Tokens/Cards disabled.  However if you erroneously disabled a student he or she can only be re enabled when the invoice has be rectified 

  • Payment Schedule:
    • 30% of the estimated service fee (the total paid in previous term) is required at the beginning of a new term for service to begin in a new Term. By the end of the 2nd Week if this deposit has not been made the company would assume you are no longer interested in the service and would request for its assets in the procession of the school
    • The balance is due no later than the sixth week of the term.
  • Prices are subject to market and economic forces. Any changes will be communicated to the School at least one term in advance.
  • Failure to comply with the payment schedule will result in suspension of service until payment is made. Payment obligations remain enforceable during suspension periods.
  • Service for a new term will not commence until all outstanding payments from the previous term are fully settled.
  1. Scope of Services

The Company shall:

  • Send notifications to phone numbers provided by the School for each child.
  • Provide and maintain the monitoring device to ensure smooth service delivery.
  • Maintain open communication with the School through designated representatives.
  • Access devices for maintenance and updates, with prior notice to the School.

The School Shall:

  • Ensure the usage by students, The company bills for registered profiles not usage
  • Register New Students on the Device/s
  • Hand corrections of phone numbers
  • Keep and ensure there is no form of damage to the devices
  • Purchase Chargers and Power Bank Backup
  1. Device Ownership and Liability
  • Ownership: Devices remain the exclusive property of Kid Monitor Safety Services and are not for sale.
  • Data protection: All Data are stored to your device. Ensure only authorized staff have access to prevent misuse or a breach
  • Custody and Use:
    • Devices must be used solely for their intended purpose.
    • Tampering, rooting, or installation of unauthorized software is strictly prohibited.
    • The School shall supervise proper handling by students and staff.
    • Proper Storage and accountability for the devices
  • Limitation of Liability: The Company shall not be liable for physical/electrical damage or data loss arising from misuse or negligence while devices are in the School’s custody.
  • Battery Warranty: Device batteries are covered by a one-year warranty. After expiration, replacement costs shall be borne by the School and performed exclusively by the Company.
  • Damages and Repairs: The School must notify the Company immediately of any damage and bear repair costs before reissue. When the financials have been sorted, the school is required to dispatch the faulty device to the nearest Regional Office and receive an instant replacement. We recommend that the school should periodically backup the data on the device to reduce the risk of interrupted service during repairs of maintenance. 
  • Loss or Theft: The School must report loss or theft within 1 hour. The School shall be liable for full replacement cost of the phone, additional hardware and software licenses at prevailing rates.
  • Return Conditions: Upon termination of service, devices must be returned in good working condition within seven (7) days. Failure to comply will result in invoicing for full replacement costs.
  • Inspections: The Company reserves the right to inspect devices periodically, typically during pre-resumption weeks to ensure the perfect condition of the devices. Failure to give our staff access to the device or unwarranted abuse to them would result to the immediate suspension of our service. Service would be restored when the company has access to its device(s)
    The cost for logistics of the company staff would be covered by the company. However if the school would request any of our staff to come over for any issues the logistics for that would be covered by the school.

 

  1. Discontinuation of Service

In the unfortunate event that the school would want to discontinue or service we require in writing the following the term before termination at least one academic term in advance

  • Notice of Termination
  • Reason for Termination

All finical responsibilities from the school must be completed; termination does not relieve the School of outstanding payment obligations.

The company reserves the right to terminate the service if any of the agreements above has been violated. If any payment for service, for the term has been received. It would be refunded and the company’s belongings returned immediately. However there would be no refunds for Tokens or Card purchased. All Devices are to returned in good shape as we deployed for the school

 

  1. Acceptance of Terms

These are our terms to continue service effective from September 2026. Feel free to contact the company for any clarifications on the stated terms.